If you have any queries, please email us at bookings@hanson.net.nz

Driver's Licence

All drivers must have a current full license and be aged 18 years and over, except for the following where the age must be 21 or over:
Double Cab Utes & Luxury AWD SUV, All Minibuses, Some Trucks

A current overseas license is acceptable, if written in English, otherwise we require a current International Driver's Permit or an English translation

Sorry No Restricted Or Learners Licenses

 

Bookings

We require a deposit of NZ $100.00 (or full rental amount if less than NZ $100.00) when we confirm a reservation. This deposit is non-refundable in the event of cancellation but is transferable to another rental within 12 months (if we are advised at least 24-hours before rental is due to commence).

You may cancel this Agreement:
i) Up to the pick-up date: 100% of the booking fee is non-refundable and the
remainder of the hire fees (if any paid) will be refunded less any credit card fee.

ii) On the pick-up date or date or during the hire: 100% of hire fees are payable

Rental Duration

All vehicles and trailers are 24 hours from time of pick-up.

All hires start from when collection is made and finish when they are dropped off

Any vehicles returned after closing time will be charged out to when the office re-opens the following day

Insurance

Comprehensive insurance is provided free of charge with an excess (deductible) applicable as follows:

 All Vehicles

We highly recommend you minimize your risk by taking one our liability reduction options. $3,000.00 is a lot of money to lose if someone crashes into you !

Vehicle Insurance Options

Car Insurance

  • Standard Insurance : Included in your rental, but your damage excess will be $3000.00
  • Excess Reduction 1 : Drivers 25 years + can  reduce to $500.00, by paying an extra $20.00 Per Day
  • Excess Reduction 2 : Drivers 18 to 24 years can  reduce to $1500.00, by paying an extra $20.00 Per Day

Minibus & Van Insurance

  • Standard Insurance : Included in your rental, but your damage excess will be $3000.00
  • Excess Reduction 1 : Drivers 25 years + can  reduce to $1000.00, by paying an extra $20.00 Per Day

Truck Insurance

  • Standard Insurance : Included in your rental, but your damage excess will be $3000.00
  • Excess Reduction 1 : Drivers 25 years + can  reduce to $1000.00, by paying an extra $20.00 Per Day
  • Excess Reduction 2 : Drivers 20 to 24 years can  reduce to $1500.00, by paying an extra $20.00 Per Day

 

Please note: None of Hanson Rental Vehicles excess reduction options cover roof damage or single vehicle rollover incident. The excess reduction options are null and void if any of the Rental Agreement terms are breached.

Tax

The New Zealand government's Goods and Services Tax (gst) of 15% is included in all fixed daily rates.

Payment and Security Bond

Payment is to be made at the commencement of the hire by either cash, EFTPOS or debit/credit card.

Credit Card Surcharge

Please note: 

  1. Please note: We apply a 3% surcharge to payments made using a credit card plus a Debit card used online or not present, which is in line with our cost of acceptance.

  2. Please note: We apply a 2% surcharge to payments made using a credit card used in our depots in person, which is in line with our cost of acceptance

Bond

A NZ$200.00 or $500.00 bond (depending og Vehicle Category)  is required for all hires and is refundable on completion of the hire. This may be either a cash deposit or signed credit card voucher

( Visa / Mastercard debit cards are not creditcards but can be used for our bond payment of NZ$200.00 or $500.00 and/or the hire fees).

A higher cash bond maybe requested at anytime and is at the sole discretion of management.